I did not ask for heavy rain this summer. I did not know that hidden places in the roof above my head had holes. I mean holes. The kind rain gets through. But I did know what I had to do when I saw and heard water dripping into my hallway and through my walls during a recent storm. I had to call a roofing guy, and I had to do it quickly.
Jorge is a busy man, and after I saw him and his team in action, I knew why. They do good work, and fast. In one day I had a new roof. I can rest easy during the next rainfall. But you can’t plan everything, and I could not be choosy about which day Jorge would come. Saturday, he told me, and every other weekend day after that was booked for a long time. I had to have them come Saturday.
The timing seemed really unfortunate. Guests come to Golden Hill, my airbnb cottage, for a lot of reasons. This weekend I was honored to host Luis and Joy. In his introductory email, Luis had told me, “I am looking for a quiet secluded place where I can ask my girlfriend to be my wife. The plan is to ask during a quiet walk with just the three of us in a secluded setting. Me, Joy and our pup Lily.”
Notice he used the words “quiet” and “secluded” twice each. Secluded I’ve got. The house and cottage are at the end of a 900’ driveway near the end of a mile-long country road. It’s the quiet I was worried about. I’ve never had to have my own roof replaced before, but anything outdoors involving a god bit of hammering is going to be loud.
It was a conundrum. Luis and Joy were coming, and he wanted quiet. But there was no getting around it: I had to have a new roof.
I spoke to them about it on Friday evening — it was only fair to warn them — and they told me not to worry. He is in the navy. She lives in Dubai. They have heard noise before. But he asked for quiet so I worried anyway. Jorge and his guys arrived as they had said they would at around 8am on Saturday. I tried to speak to them directly, but I don’t speak Spanish so I had to hope that my nonverbals would speak for me. I think I was clear, I think they understood. Still I fretted. Once the old shingles started landing (loudly) in the truck bed, I knew it was for real and got nervous. As the hammers really got going around 9am and some kind of (loud) machine was turned on, I agonized.
The noise of a new roof going on is worse inside the house. I went outside to transplant one tree and pull a thousand weeds, and it was not as bad. By then, Luis and Joy had gone out for the day and I breathed a bit. But when the tree was in and the weeds were out, it was time to bake. Yes, bake. Nothing says “apology” like something fresh and sweet out of the oven — or at least I hoped! I used my tried-and-true pound cake recipe, added lemon peel and poppy seed, and called it Lemon Poppy Seed Cake. They came back. I wrote a note, put the cake on a pretty plate, put the plate and the note under the clear glass topper on the pedestal cake stand, set it on the side porch and sent a text telling them to look on the side porch. Luis was so understanding. He texted back, “Aww thank you. Things happen and we make the best out of them.”
I felt a little better when I read that, then tremendously better when Jorge and team were packing up. At least the rest of the evening would be quiet, as well as the morning. I woke at 6am on Sunday morning to the sound of crickets and whatever else is out there making nature noises. It was cool and perfect for a walk. As I passed the garden on the way back, I decided to plant some fall seeds as well, and set about it. By then it was daylight. Lily, the pup, saw me in the garden from her post by the door inside the cottage by about 7 — and barked. I can’t win, I thought! Now I’ve woken the dog!
Of course, I need not have worried so much. Luis came out to begin packing their car and we spoke for a bit. He assured me that Lily did not wake them up and the roofing noise did not bother them. “We were in our own world,” he said. It reminded me of when you see couples who are clearly in love, sitting at a table for two in a busy restaurant . All the commotion around them does not matter a bit. I guess we probably could have also had a back hoe digging or the chainsaw buzzing, and it would have been all the same to Luis and Joy. She said yes (see his note) — and what else matters in the world??
So why do I worry so much? I know I want things to be perfect, or as close to perfect as I can make them. Surely this is a simple case of, as Luis puts it, “Things happen and we make the best out of them.” The worry comes because of the transition to the plural pronoun that you all undoubtedly noticed in the last few sentences. It’s all well and good that I am doing everything in my power to smooth over the potentially disturbing impact of the noise that these circumstances create and make things as close to perfect as I can make them– what really matters is that we make the best of them. What I cannot control is how, or how well, the next person deals. Luis is a gem. I don’t know if he saw my worries, my intentions, my wish that they had truly had the quiet he wanted. Most likely he simply has a good heart, and this makes him a fantastic son, brother, uncle, and friend and soon will make him a wonderful husband too.
“We make the best of things” depends on good hearts. Several weeks ago a similar situation took place with guests at the hotel. Things did not go well. Mainly, they did not like their room. We moved them into a better room (finagling room assignments we had for other guests at a time when we had a full house), and they still did not like it. We dealt with them as courteously and professionally as humanly possible, but nothing we did mattered. They threatened, they fussed, they twisted the story, and finally they left. No matter how hard we tried — no matter how good the heart behind the action — the only conclusion we could draw was that some people just want to be miserable. They carry it with them, they inject it into their surroundings, they leave it in their wake. Piercing words, sour expressions, obstinate attitudes — these gave me pause. I needed some time to process the experience. Be honest now: Had I/we worked hard to offer the best possible solution? Had I/we shown empathy, remained calm, spoken kindly, practiced integrity? Being honest now: Yes, yes, yes, yes and yes. You can do only your own part.
What a gigantic difference it makes if good hearts on both sides do what good hearts do.
3 thoughts on “P.S. She said yes”
A wonderful story! Your experiences to provide the best experience possible at the resort parlays over to how you want the best experience for your guests at the cottage.
Yes, it’s true about pleasing some people. It goes back to the old saying- “You can’t please all of the people all the time, no matter how hard you try.” The key word is “try” and then you just have to leave it alone.
Great wisdom in this life written story!
Let’s keep the essence: Be responsible for your own action and emotion AND then you just have to leave it alone.
Guess, that’s the harder part – agreeing with yourself that you are out of control. Good thing is: We have lots of opportunities to partice!